Delivery & Shipping

As soon as we ship your order, you will receive a shipping confirmation by email. This will also include a tracking number from DHL, which you can use to track your shipment.

Eine Übersicht über unsere Versandinformationen finden Sie hier: Shipping information..

Wir versenden unsere Produkte EU-weit. Aktuell bieten wir leider keinen Versand außerhalb der EU an.

Defects & Returns

If there is an issue or defect with one of our products, please contact our customer service.We will immediately offer you a good solution.

Returns are free of charge! We will gladly send you a return label. Please send us a message via our contact form.

Sollte Ihr Paket nicht zugestellt und an uns retourniert werden, verschicken wir es erneut an Sie. Wir werden Sie vorher kontaktieren und mit Ihnen abstimmen, ob die Lieferadresse korrekt ist.

We are very sorry! Please send us a message via our contact form with your order number and the information which item is missing, and we will help you immediately.

Business Customers

To benefit from our favorable B2B offers, register easily and quickly via our B2B page. Click on "Create a business account" and register your company without obligation.

We will be happy to prepare an individual offer for you – do not hesitate to contact us.

Purchase on account is possible with us. If you wish to place a purchase on account order, please contact us so that we can create your order manually.


You can find an overview with all HDMI versions here: 1.4, 2.0, 2.1? - DEMYSTIFIYING HDMI VERSIONS.

You can find an overview with all our ethernet cables here: THE RIGHT CONNECTION: CAT 6, 7 & 8 ETHERNET CABLES.

Our VESA certified DisplayPort cable supports resolutions of up to 8K (7680×4320) at 60 Hz as well as frame rates of up to 240 Hz. You can find more information here: VESA-CERTIFIED DISPLAYPORT CABLES FOR ZERO-COMPROMISE GAMING.